Registration FAQs 

I am having trouble getting started with the online registration.


Please visit the US HUPO 2023 registration website:

Click on the “New Registration” button and follow the prompts.


I cannot find my Registration Confirmation email.

A registration confirmation email is sent automatically once you have completed your online registration. It serves as your official invoice and is sent to the email address you used to register (as well as the email in the “additional email address” field, if entered).


If you have not received your registration confirmation, please follow these steps:
  1. Wait 60 minutes after registering. Occasionally registration confirmations are slightly delayed if the system is particularly busy.
  2. Check your clutter and spam folders.
  3. Email and request that your registration confirmation be resent.
What is included in the conference registration fee?

Conference registration includes:


  • Name badge and entry to all symposia, parallel sessions, and poster sessions.
  • Electronic PDFs of the abstract book, attendee roster, and certificate of attendance.
  • All scheduled conference meals as outlined in the conference program.
  • Please note: Short Courses require an additional fee to attend.


Can I just attend one day of the conference?

One-day registrations are not available for this conference.


Can I register on-site?

Yes, on-site registration for the conference is available during posted registration hours beginning Sunday, March 4th at the Registration Desk.


Do you offer group discounts?

There are no group discounts offered for this Conference.


I just want to attend the Short Courses – is that possible?

In order to attend any of the Short Courses, you must register for the full conference.


I have already completed my registration, but I need to modify it. How can I do that?

To modify your registration please email


I can no longer attend the conference, but my colleague is available. What is the substitution policy?

Payment of a $50 administrative fee enables you to transfer your registration to another person, simply by emailing Substitutions will be transferred at the same rate as the original registration. Substitutions can be made at any time.


I need to cancel my registration. What is the cancellation policy?

We understand that events may occur that prevent you from attending the conference. We are happy to accommodate a refund for your purchase if you are unable to find a substitute prior to the deadline. Cancellation requests must be made in writing by emailing Cancellations received by February 3, 2023, will be refunded, less a 20% administrative fee. Unfortunately, no refunds will be given for cancellation requests after February 3, 2023. Refunds of credit card payments will be made to the same account used for the payment.


If, for any reason, the conference should be canceled, US HUPO will refund the registration fee. The conference is not responsible for the refund of airfare, hotel, or other costs.


I still want to attend the conference, but need to cancel my optional agenda items. What is the cancellation policy for optional agenda items?
Cancellations of individual conference items received by February 3, 2023, will receive a full refund. We are unable to offer a refund after February 3, 2023. Substitutions for optional items can be made without a charge by emailing
Can I obtain a Certificate of Attendance?
Yes, a Certificate of Attendance will be included in the Abstract Book and on the website. 


Are you offering CME Credits?

CME credits are NOT being offered for this Conference.


I have some dietary restrictions/special needs. How do I inform the conference planners?
You will be able to enter any dietary restrictions or special needs information during the registration process. A member of our team will be in contact to assist you, if necessary. Please note that due to vendor limitations, some requests may be combined (i.e. receiving a meal that is dairy-free, gluten-free, and vegetarian) or not accommodated.


Can I bring a guest?
All sessions and meals associated with the conference are for registered attendees only.